Anthem breach victim, also a cybersecurity expert, offers tips

September 12, 2019 posted by


INTERACTIVE RADAR THAT LETS YOU ZOOM IN DOWN TO YOUR NEIGHBORHOOD. THE STATE’S LARGEST HEALTH INSURANCE COMPANY SAYS IT’S BEEN HIT BY HACKERS, ANTHEM COVERS 290,000 PEOPLE IN NEW HAMPSHIRE. THAT’S MORE THAN 20% OF THE STATE’S POPULATION. AND WHILE THE COMPANY ISN’T SURE WHETHER PERSONAL INFORMATION WAS EXPOSED FOR ALL THOSE CUSTOMERS IT’S TAKING PRECAUTIONS IN CASE IT HAS. JEAN MACKIN TALKED TO ONE PERSON WHO SAYS HE’S A VICTIM. HE ALSO HAPPENS TO BE A CYBER SECURITY EXPERT. A CYBER SECURITY EXPERT HOIN CYSTS ANTHEM DIDN’T HAVE ENOUGH SECURITY MEASURES IN PLACE. TONIGHT HE SHARES THE STEPS THAT HE’LL BE TAKING TO PROTECT HIMSELF, STEPS THAT HE SUGGESTS OTHER CUSTOMERS TAKE AS WELL. NUMBER ONE REASON I’M CONCERNED IS I’M A CARD CARRYING ANTHEM MEMBER. AND 80 MILLION OF US ARE VICTIMS. GARY IS ALSO A CYBER SECURITY EXPERT. WE CAUGHT UP WITH THE C.E.O. OF SNOOP WALL AT HIS NASHUA OFFICE. LOOK HOW BUSY THEY ARE. WHILE HE WAS MONITORING POSSIBLE HACK ATTEMPTS ACROSS THE GLOBE. HE’S MOST CONCERNED ABOUT THE HACK THAT HIT CLOSE TO HOME, ANTHEM SAYS CYBER THIEVES STOLE INFORMATION IN A SOPHISTICATED ATTACK. THE GOOD NEWS, IF THERE IS ANY, IS THAT TO THE BEST OF OUR EMERGENCY DOES NOT INCLUDE ANY PERSONAL HEALTH INFORMATION, DOESN’T INCLUDE ANY FINANCIAL INFORMATION LIKE CREDIT CARD NUMBERS. BUT GARY SAYS HACKERS DID GET INFORMATION THEY CAN USE AGAINST YOU. YOUR NAME, YOUR ADDRESS, YOUR PHONE NUMBER, A SALARY RANGE, YOUR EMPLOYER, YOUR DATE OF BIRTH, YOUR SOCIAL SECURITY, ALL THAT STUFF IS ENOUGH TO BECOME YOU. HE SAYS HACKERS WILL SELL THE INFORMATION ABOUT ANTHEM CUSTOMERS, AND CAN USE IT TO FILE FAKE MEDICAL CLAIMS OR BUY MEDICAL EQUIPMENT AND STICK YOU WITH THE BILL. OR EVEN USE YOUR PERSONAL INFORMATION TO APPLY FOR A CREDIT CARD OR BUY A CAR. AS AN ANTHEM CUSTOMER THE FIRST THING I’M DOING IS I’M CHANGING MY PASSWORD. I’M ALSO GOING TO DEMAND OF ANTHEM MORE THAN ONE YEAR OF IDENTITY THEFT PROTECTION. BECAUSE THIS DATA ON ME MAY BE USED IN 2017. FROM NOW ON, I’M GOING TO BE LOOKING AT ALL MY MEDICAL BILLS CLOSELY. ANTHEM SAYS IT IS NOTIFYING EVERYONE IMPACTED AND WILL OFFER CREDIT MONITORING AND IDENTITY PROTECTION. THE F.B.I. HAS JOINED THIS INVESTIGATION. LIVE IN THE NEWSROOM, JEAN MACKIN, WMUR NEWS 9. ANTHEM HAS OPENED A HOTLINE AND SET UP A DEDICATED POINTS TO ANSWER YOUR QUESTIONS ABOUT THIS DATA BREACH.

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